At 15 ph, your personal information is handled with care. This Privacy Policy explains what data we collect, why we collect it, and how we keep it secure for every player in the Philippines.
When you register an account on 15 ph, we collect the personal details you submit during the sign-up process, including your full name, date of birth, email address, and contact number. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years, and comply with applicable Philippine regulations. We also collect payment-related details such as your preferred payment method and transaction history in order to process deposits and withdrawals accurately. If you contact our support team, we may retain records of that communication to help resolve your query and improve our service. All information you provide is stored securely and accessed only by authorised personnel with a legitimate need to do so.
When you access the 15 ph platform, certain technical data is collected automatically through your device and browser. This includes your IP address, device type, operating system, browser version, and the pages you visit within the platform. We use this data to maintain platform security, detect unusual activity, and improve the overall experience for Filipino players on both mobile and desktop. Session data such as login timestamps and game activity logs are also recorded to support responsible gaming monitoring and account integrity checks. This automatically collected data does not identify you personally on its own, but may be combined with your account information where necessary for security or compliance purposes. We do not sell or share this technical data with third-party advertisers.
15 ph uses industry-standard security measures to protect your personal information from unauthorised access, disclosure, or misuse. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account information is stored in protected environments with restricted access controls. We conduct regular internal reviews of our data handling practices to ensure they remain aligned with current security standards and Philippine data privacy requirements. In the event of a data breach that affects your personal information, we will notify you promptly in accordance with our obligations under applicable law. You are also responsible for keeping your login credentials confidential — if you suspect your account has been accessed without your permission, please contact our support team immediately through the in-account channel.
As a registered player on 15 ph, you have the right to access the personal data we hold about you at any time by submitting a request through the in-account support channel. You may also request corrections to any inaccurate information, and we will update our records promptly upon verification. If you wish to close your account and have your personal data deleted, you can make that request in writing and we will process it in accordance with our data retention obligations under Philippine law. Please note that certain records may be retained for a legally required period even after account closure, particularly those related to financial transactions and identity verification. You also have the right to withdraw consent for any optional data processing activities, such as receiving promotional communications, at any time without affecting your ability to use the platform. For any privacy-related enquiries, you may reach our support team through the in-account messaging system or by emailing [email protected].
We share limited personal data with trusted third-party providers who assist in operating the 15 ph platform, including payment processors, identity verification services, and customer support tools. These providers are contractually required to handle your data securely and only for the specific purpose for which it was shared. We do not permit them to use your data for their own marketing or commercial purposes. All third-party partners we work with are vetted for compliance with applicable data protection standards before being engaged.
15 ph may be required to disclose your personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally obligated to do so. This includes disclosures related to anti-money laundering checks, fraud investigations, and compliance with gaming regulations. We will only disclose the minimum amount of information necessary to satisfy the legal requirement and will inform you of any such disclosure where permitted by law. Your data will never be sold to third parties for commercial gain.
With your consent, 15 ph may use your email address or contact number to send you information about promotions, new game releases, and platform updates relevant to Filipino players. You can opt out of marketing communications at any time by updating your notification preferences in your account settings or by contacting our support team directly. Opting out of marketing messages will not affect your ability to receive important account-related notifications such as transaction confirmations or security alerts. We do not share your contact details with external marketing companies.
15 ph reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, registered players will be notified through the in-account messaging system or by email. The effective date of the most recent revision is noted at the bottom of this page. Continued use of the platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you remain informed about how your data is being handled.
If you have any concerns about how 15 ph handles your personal data, our support team is ready to help. You can also visit the FAQ page for quick answers to common questions about accounts, payments, and platform policies.
Last reviewed: 2025 — 15 ph, Philippines